*Store credit is issued on all returns.
*Returns must be in new condition, unwashed, unworn, free of smoke, odors, and within 30 days of the order date. If your item does not meet these qualifications, your return may be denied.
*For sanitary reasons it is Final Sale on My Favorite Things Box subscriptions, Cosmetics and Jewelry.
Whether your purchase was made through the amazing app or the website, you can use our online portal to make your return. If you ordered on the app, make sure to use the six-digit order number from your shipping notification email!
Click HERE to start your return.
It typically takes 5-7 days to process your return. Your store credit code will be issued via email or please just ask to have it available in the APP if that is your preferred way shop. (Make sure to check your junk mail for your credit code it's possible some filters have it end up there!)
CAN I EXCHANGE MY ITEM?
YES! The way that we handle exchanges, is a return and re-buy method. Once we receive your return, we will email your credit code and you can order the item you want in exchange. If you do not want to wait for your store credit code before purchasing, you can order the item ASAP. Then when you receive your credit code, you can use it on something else equally fabulous. Because we cannot guarantee that items will be in stock when you are ready to ‘exchange’, this is the way we have found to be the most effective.
Please allow 5-7 business days for processing after we receive your return.