Returns & Exchanges
Make an easy Instant Exchange or receive Store Credit for any return!
-Returns must be in new condition, unwashed, unworn, free of smoke, odors, and within 30 days of the order date. If your item does not meet these qualifications, your return may be denied.
-For sanitary reasons Cosmetics and Skincare are final sale.
-All Sale items, Bestie Jewelry Club Boxes, and My Favorite Things Boxes are final sale.
You will LOVE our new return portal as you can process your exchange or store credit INSTANTLY! Whether your purchase was made through our amazing FREE APP or the website, you can use our online portal to make your return. If you ordered on the app, make sure to use the six-digit order number from your shipping notification email! Just follow the prompts and you’ll be issued your FREE return label once you’ve completed the process.
Click HERE to start your return.
If you choose to return for store credit, the moment you drop your return in the mail and the post office scans it in you'll receive your store credit in your email. WHAT?! Yep, it's that easy and will process automatically! Your store credit code will be issued via email, and if you would like it transferred to the app please just ask our chat girls to have it available in the app if that is your preferred way shop. (Make sure to check your junk mail for your credit code; it's possible some filters have it end up there!)
CAN I EXCHANGE MY ITEM?
YES! If you just need a different size or would like to purchases something new right away, you absolutely can from the return portal.
For Costco Next orders, click HERE to start your return or exchange.