Shipping Policies

Thank you for shopping with us at SexyModest! We always strive to process your order quickly, accurately, and efficiently. We do our best to ship most orders within 2-3 business days, and our warehouse is open Monday - Friday.

 

SHIPPING METHODS AND OPTIONS


We ship our orders through UPS/USPS. All orders of $100 or more qualify for free shipping within the contiguous 48 states, and orders less than $100 have a flat rate of $7.95 for priority shipping. Once your order ships, priority shipping typically takes 2-5 business days to arrive. Shipping to Alaska and Hawaii is a flat rate of $12.95, and typically takes 5-7 days to arrive once shipped. Please note that we cannot guarantee delivery dates unless extra shipping service is paid for to ensure you get your order by a specific deadline.

We do offer expedited shipping options, mainly through UPS. Additional payment is collected after ordering for expedited service. Orders must be placed before 12 noon MST in order to reach you in time. If orders are placed after 12 noon MST, the order may miss the shipping window. If you would like an expedited shipping option, please hop on the LIVE Chat feature on our website for the fastest response and let us know your order number so we can make sure you are taken care of, or you can email us at orders@sexymodest.com.


We respond to emails Monday - Friday from 9 AM - 5 PM MST. Any emails sent Friday after 5 PM MST through Sunday will be answered first thing Monday morning.

 

 

SHIPPING & DELIVERY

 

SexyModest is not responsible for lost, held, damaged, or stolen packages. We are not responsible for delivery delays and/or errors via carrier or incorrect shipping information given at checkout. Please be sure to give us a secured address for delivery or additional shipping charges may incur.

 

If a package is returned to our facilities we will attempt to contact you for updated shipping information, and will hold the package for five business days before refunding and restocking the contents. An updated address is required to ship the package again. Shipping fees may be associated with resending packages.

 

If your package is lost or stolen, you may file a claim with USPS for the amount of your order. You can send us your claim information so we can help you get a replacement order sent ASAP!

 

FILE A USPS CLAIM HERE